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Bidhigh

FAQ

Bidding

Do I need an account?

No. Search for a business or add one, choose an amount and pay. Browsing never needs an account either.

How are ranks calculated?

Each listing's amount is the total paid for it, minus refunds. Highest amount ranks first. If two listings have the same amount, the one that reached it first ranks higher. Category and country views use the same order. See the Rules.

How do I raise a business's rank?

Click “Raise Rank” on any business (or search for it) and enter a contribution. It is added to that business's eligible total once the payment is verified. Contributions from different people add up.

What happens when someone outbids me?

Your rank drops. Nothing is charged automatically and your amount does not expire. You can raise it whenever you like.

Can someone change my listing?

No. Anyone can add to a listing's total (which only helps it), but contributing gives no ownership or edit rights. Owners can claim their listing for verification from its profile page.

Payments

How do payments work? Do you store card or UPI details?

Payments are processed by Razorpay. You can use the methods Razorpay offers (UPI, cards, netbanking, wallets). Card numbers, CVVs and UPI PINs never reach our servers. Your listing updates only after our server has verified the payment with Razorpay.

Will I get a receipt?

Razorpay emails a payment receipt to the address you enter. Keep the payment ID from that email if you ever need to contact us.

Can I get a refund?

Payments are generally non-refundable, including when you are outbid. Exceptions (duplicate charges, payments that could not be applied, listings removed in error) are in the Refund Policy. Use the contact form or email contact@bidhigh.me for billing questions.

Listings

Does a high rank mean a business is better?

No. A rank shows how much was paid to be listed. It is not a review, award or endorsement.

Can a listing be removed?

Yes. We remove listings that break the Rules or the Acceptable Use Policy. To report a listing, use the contact form or email contact@bidhigh.me.

How do I change my listing's details or delete my data?

Contact us from the email address you used to pay. We will verify it and update or remove the listing. See the Privacy Policy.